“We believe that information is good,” [Google] executives told employees in the memo. But, they added, government regulators or competitors might seize on words that Google workers casually, thoughtlessly wrote to one another.
To minimize the odds that a lawsuit could flush out comments that might be incriminating, Google said, employees should refrain from speculation and sarcasm and “think twice” before writing one another about “hot topics.” “Don’t comment before you have all the facts,” they were instructed.
The technology was tweaked, too. The setting for the company’s instant messaging tool was changed to “off the record.” An incautious phrase would be wiped the next day.
— How Google Spent 15 Years Creating a Culture of Concealment, The New York Times
Dear Neighbor: An Open Response to Raj Bhakta
In response to a ‘Dear Neighbor’ letter from a local millionaire, I’m setting the record straight. As we approach our annual town meeting, he is using misinformation to pressure the town into action. My open letter challenges his claims and highlights the truth.