Tag Archives: customer-service

Where do all the books belong?

Over on Ain’t I A Woman, in a post entitled, “How do we hear certain voices?,” Dawn’s started an interesting discussion about the concept of minority shelving in bookstores — you know, the whole “Gay/Lesbian Literature” and “African-American Literature” thing (actually, the post is about the more abstract concept of “categorization,” but she gets [...]

Netflix is screwing you

I’ve been a vocal supporter of NetFlix for the last year or so. I can name at least three people who have ended up subscribing to NetFlix only after I helped persuade them of the benefits (especially in this small town, where the nearest video rental place is 25 minutes away). I gave gift subscriptions [...]

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